The Art of Customer Retention: Building Loyalty That Lasts
Attracting new customers is important but keeping the ones you already have is even more crucial. Customer retention is all about building long-lasting relationships that keep your customers coming back time and time again. Read on for our top tips on nurturing your existing customer base and turning your customers into long-term advocates for your brand. What is Customer Retention? A company’s customer retention is its ability to retain customers over time, as opposed to losing them to a competitor or [...]